Terms and Conditions

Terms and Conditions

Terms and Conditions

I make all items to a high standard but please be aware that my work has not been tested in a factory, so any items that may look like toys should be played with under supervision if given to a child.

Returns

If you are unhappy with your item, please return it within 30 days and I can provide you with a refund or replacement. Please be aware that I will only give refunds to items that have been returned in the same condition as they were originally sent to you.

Payment

I am paypal verified but if for any reason you wish to pay another way please contact me. For custom orders I can invoice you through paypal. If you would like to use a different means of payment, please get in touch with an e-mail.

Shipping

I can ship to anywhere in the world but please be aware I will add on extra postage for orders outside the Uk. I can usually post items within three working days of your order, however if you would like a custom made item, I can give you an estimated postage date.

Commissioned Items

If you need something made, please allow three weeks for me to make it! I will probably be able to make it quicker depending on the season! Christmas can get a bit hectic :-)